Veridian Script Privacy Policy
At Veridian Script, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how our online platform, offering curated houseplants and botanical decor, bespoke calligraphy services, workshops, eco-friendly accessories, and custom botanical artworks, collects, uses, discloses, and protects your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes your name, email address, shipping address, billing address, and phone number when you make a purchase, register for a workshop, or subscribe to our newsletter.
- Payment Information: When you make a purchase, we collect necessary payment details, such as credit card numbers or other payment method information. This data is securely processed by third-party payment processors, and we do not store full payment card details on our servers.
- Correspondence: Records of communications when you contact us with inquiries, feedback, or support requests.
- Usage Data: Information about how you interact with our site, such as pages visited, products viewed, time spent on our service, and referring websites. This helps us understand user behavior and improve our platform.
- Technical Data: IP address, browser type and version, operating system, device information, and other technical identifiers collected through cookies and similar technologies.
How We Use Your Information
We use the collected information for various purposes, primarily to:
- Provide and Manage Services: To process your orders for houseplants, botanical decor, bespoke calligraphy services, workshops, eco-friendly accessories, and custom artworks, and to arrange for delivery.
- Communicate with You: To send order confirmations, shipping updates, workshop details, respond to your inquiries, and provide customer support.
- Personalize Your Experience: To present content and product offerings tailored to your interests and previous purchases.
- Marketing and Promotions: To send you newsletters, promotional offers, and information about new products, services, or events, but only if you have consented to receive such communications.
- Improve Our Service: To analyze usage trends, conduct research, and gather statistics to enhance the functionality, content, and user experience of our online platform.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: When we process your data to fulfill an order, provide a calligraphy service, or register you for a workshop.
- Consent: For specific purposes where you have given explicit consent, such as subscribing to marketing communications. You have the right to withdraw your consent at any time.
- Legitimate Interests: To operate and improve our business, detect and prevent fraud, enhance security, and conduct analytics, provided that these interests do not override your fundamental rights and freedoms.
- Legal Obligation: When processing is necessary to comply with a legal or regulatory obligation.
Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, such as payment processors, shipping companies, IT service providers, and marketing platforms. These parties are bound by confidentiality obligations and are only permitted to use your data for specified purposes.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your data becomes subject to a different privacy policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we will securely delete or anonymize your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data about you.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Request that we limit the processing of your data under certain conditions.
- Right to Object to Processing: Object to the processing of your personal data in certain situations.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take immediate steps to remove such information from our records.
Changes to This Privacy Policy
Veridian Script reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our site after any modifications indicates your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Veridian Script
88 Circular Road, Unit #02-01
Singapore, 049424
Singapore